P: 0420 511 610[email protected]
Buyers Central

Legal

Privacy Policy

Your privacy matters to us. This policy explains how Buyers Central handles your personal information.

Last updated: 1 April 2026

1. Information We Collect

When you contact Buyers Central or use our services, we may collect:

  • Personal details — name, email address, phone number, and mailing address.
  • Financial information — borrowing capacity, budget range, and investment goals (provided voluntarily during consultations).
  • Website usage data — pages visited, time on site, and referring URLs collected via analytics tools.
  • Communication records — emails, call notes, and form submissions.

2. How We Use Your Information

We use the information we collect to:

  • Provide buyers agency services tailored to your goals.
  • Respond to enquiries and schedule consultations.
  • Send relevant property market updates (only with your consent).
  • Improve our website and service delivery.
  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your details with trusted partners only when necessary to deliver our services, including:

  • Mortgage brokers, solicitors, and conveyancers involved in your transaction.
  • Property managers and building inspectors engaged on your behalf.
  • Technology providers that host our website and communication tools.

All partners are required to handle your information in accordance with Australian privacy law.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. This includes secure storage, access controls, and encrypted communications where appropriate.

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings at any time.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt out of marketing communications at any time.

7. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: